Together, we can support each other.

Information is changing fast. Our goal is to give you the clearest, most up-to-date news and resources you need to help you make the best decisions for you and your family. Share with your friends and family.

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Tools to share

We created tools and resources to support our communities during this time. Please share the materials below so you can protect yourself and your family. Check back often for new updates.

Live and Work Safely

Help your household stay safe by creating a plan that includes these steps:

  • Make sure everyone has a face covering they can use when they leave the house.
  • Assign one person to go to the grocery store no more than once per week.
  • Disinfect surfaces that are used often — like door knobs, car doors, steering wheels, and phones.
  • Know the symptoms of COVID-19 and the phone number of a doctor or community health worker you can call if someone gets sick. If you don’t have a doctor, call 211.
  • Have a plan so that if someone at home gets sick, they can be as separated as possible from others.

If you’re caring for someone at higher risk of getting very sick from
COVID-19 (such as an older adult or someone with existing medical conditions) there are steps you can take to keep you both healthy.

  • Ask their health care provider for extra medicine and keep extra supplies, over-the-counter medicine and non-perishable foods on hand.
  • Keep your environment clean by disinfecting objects you touch often, like doorknobs, light switches and countertops.
  • In case you get sick, have a back-up caregiver and make a list of emergency contacts.
  • Monitor their health and pay extra attention for COVID-19 symptoms.
  • If they show signs of COVID-19, contact their health care provider, wear a mask and disposable gloves and stay as far away as possible while still giving care.

Contact tracing will help slow the spread of COVID-19

Contact tracing is new which means it can be confusing or bring up questions for all of us. Learn more about it from the Oregon Health Authority here.

Oregon COVID-19 Contact Collaborative

The Oregon COVID-19 Contact Collaborative is a statewide effort among Oregon Health Authority, local and tribal public health authorities, and community-based organizations to stop the spread of COVID-19 through coordinated contact tracing. Working together, we provide guidance and support to more people who have been exposed to COVID-19.

What is contact tracing and why does it matter?

Contact tracing means calling people who may have been exposed to someone who has tested positive for COVID-19 to provide guidance and support. It’s a key tool for preventing the spread of the COVID-19 virus. In Oregon, local public health authorities use contact tracing to prevent the spread of many types of diseases, like measles.
Contact tracers help keep you healthy and slow the spread of COVID-19 by:

  • Talking with you about how to prevent the spread of the virus, including staying home or at the location provided by public health until the danger has passed. This is known as “quarantining.”
  • Providing health information on how to care for yourself and others if you start having symptoms.
  • Sharing resources available in your community that can support you while you quarantine.

What is OHA’s strategy for reaching communities most affected by current and long-standing racism and oppression?

OHA understands how important it is to meet the diverse needs of all people in Oregon. The Oregon COVID-19 Contact Collaborative staff will be reflective of our diverse state in order to be culturally responsive to the needs of all Oregonians.

Community-based organizations (CBOs), including advocacy groups, and Community Health Workers (CHWs) are central to the success of our contact tracing efforts. They will help us reach and respond to the needs of people of color, tribal members, people with disabilities, immigrant and refugee communities, LGBTQIA+ communities, and migrant and seasonal farm workers.

Your privacy will be protected

We want everyone to feel safe answering the call from a COVID-19 Contact Collaborative team member. Your information is strictly confidential and will be treated as a confidential public health record. Your information will not be shared with other agencies, including immigration officials.

Local public health authorities and COVID-19 contact team members will never ask for your:

  • Social security number
  • Immigration status (Note: Information will not be shared with immigration authority or law enforcement. Getting tested or getting treatment for COVID-19 will not affect your ability to get permanent residency in the U.S.)
  • Credit card number, bank account or billing information

If anyone calls you requesting this information, hang up. This could be someone trying to use your information for a scam.

Local and tribal public health authorities and the Oregon COVID-19 Contact Collaborative will ask:

  • What county you live in
  • Your date of birth
  • Your contact information, including phone number, email address, and mailing address
  • Your occupation
  • Whether you have symptoms of COVID-19

What to expect when you answer the call:

  • Who will receive a call?
    People with a confirmed positive COVID-19 test will receive a call from their local or tribal health authorities working in partnership with the Oregon COVID-19 Contact Collaborative.
  • People who may have been exposed to COVID-19 by someone with a confirmed positive COVID-19 test will receive a call from a member of the Oregon COVID-19 Contact Collaborative.

What to expect during a call?

If you have a confirmed positive COVID-19 test:

  • If you have a confirmed positive COVID-19 test, a local or tribal public health official will reach out via phone and mail with information about how to prevent the spread of the virus, how to care for yourself, and how to connect with resources in your community.
  • You will be encouraged to remain isolated for at least 10 days after symptoms began and at least 72 hours after fever is gone and COVID-19 symptoms are improving.
    • Isolation means staying away from all people, including household members and family. With the exception of seeking medical treatment, do not leave until cleared to leave by your health care provider.
  • If you did not have symptoms, you will be asked to isolate until 10 days after you tested positive.
  • The public health team member will help you remember the places you visited and the people you may have been in contact with since two days before you first became sick.
    • Contact means being less than six feet from someone for at least 15 minutes.
  • The case investigator will ask about people you had contact with. A public health team member will contact that person, but they will not tell that person any information about you or your case.
  • The public health team member will give them information on how to monitor themselves for symptoms and instructions on how to get tested if they get sick, and how to avoid spreading the virus.
  • Your information is strictly confidential and will be treated as protected health information.

If you have been identified as a contact of a person confirmed to have COVID-19:

  • If you have been identified as a contact of a person with COVID-19, the Oregon COVID-19 Contact Collaborative will reach out via phone to let you know that you may have been exposed to COVID-19. They will share information about symptoms to watch for, how to get tested if you get sick, how to prevent the spread of the virus, how to care for yourself, and how to connect with resources in your community.
  • Even if you do not have symptoms, you will be encouraged to self-quarantine.
    • Quarantine means that, for 14 days after your last contact with someone with COVID-19, you should stay home or at the location provided by local public health. After 14 days, the danger of your becoming ill from this contact will have passed.
  • During this time, our team will be contacting you daily to see if you develop symptoms.
  • If you do not experience any symptoms after 14 days, you may end your quarantine and resume your normal activities.
  • If you develop COVID-19 symptoms, we will encourage you to get tested and connect you with resources for doing so.

COVID-19 symptoms include:

  • Cough, shortness of breath, or difficulty breathing
  • Fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.

Is the Oregon COVID-19 Contact Collaborative working with other groups doing research on COVID-19 like OHSU and OSU?

OHSU’s The Key to Oregon Study and OSU’s TRACE initiative are research studies to track the spread of COVID-19 in Oregon. They are not related to our local public health contact tracing efforts. However, if during their research activities, a person with a positive COVID-19 test is found, local public health authorities will follow up to provide support and to see if they may have exposed others to the virus.

About the Oregon COVID-19 Contact Collaborative

The Oregon COVID-19 Contact Collaborative is a joint effort among the Oregon Health Authority (OHA), local and tribal health authorities, and community-based organizations, to reduce the spread of COVID-19 through coordinated, state-wide contact tracing.

This Collaborative will increase the number of contact tracers in the state, connect those affected with resources and help protect those who have been exposed to the virus. Together we can keep Oregonians healthy and to stop the spread of COVID-19 in our state.

Wearing a face covering, face shield or mask helps keep our communities safe. The latest guidance from the Oregon Health Authority require masks, face shields or face coverings be worn by all people ages 5 and over when:

  • Working indoors at most businesses or working in indoor spaces open to the public.
  • Visiting indoor spaces open to the public.
  • Spending time outdoors when you can't be more than six feet apart from others not in your household.
  • If someone with a disability is unable to wear a mask, face shield or face covering, they can request a reasonable accommodation from the business.
  • These accommodations might look like grocery store pick-up or pharmacy delivery.

Face coverings are required in every county in Oregon

In response to the recent increase in COVID-19 cases, Governor Kate Brown requires face coverings to be worn in indoor public spaces — such as grocery stores, doctor’s offices and other businesses — and public transportation and ride shares.

Children under the age of two and people with a medical condition or disability who cannot safely wear a face covering will not be required to do so. Businesses that require masks must make reasonable modifications to their face covering requirement for people who cannot safely wear them. That does not necessarily mean that a business must allow someone without a face covering entry.

Harassment, bias, exclusion or other harmful reactions when wearing face coverings may be against Oregon law. Learn more about your rights and answers to common questions about face coverings here.

COVID-19 has changed every part of our lives. While we figure out how to move through this new normal, it's okay to feel confused, stressed or scared — more importantly, it’s okay to ask for help.

Finding the support you need is one of the ways we can keep each other safe and strong.

We all can help stop the spread of COVID-19. Before you start your daily activities, ask yourself four questions to figure out how risky the situation is.

  1. Who is involved?

    Fewer people means your chances of getting or spreading COVID-19 are low.

  2. Where will you be?

    Private spaces like your home or backyard are less risky than crowded places with many people.

  3. How close will you be to people who don’t live with you?

    There’s less risk if you can stay at least 6 feet away from people who don’t live with you.

  4. How long will you be around people who don’t live with you?

    Spend more time with people who live with you; it's less risky than spending time with people who don’t.

Remember, there’s statewide guidance on wearing a mask or face covering when you leave home for daily activities. Find more information about what type of face covering to wear here.

Your bubble includes everyone you live with and everyone you spend time with outside of your house. Keep your bubble small so you can keep track of everyone in it. If someone in your bubble gets sick, you’ll know if you or anyone else in your bubble has been exposed and needs to get care. By limiting your bubble to the same small number of people, you can lower your risk for COVID-19 and the risk of exposing others.

Enjoy the outdoors responsibly.

Getting outside is great for your health, just make sure to know the latest updates, local conditions and closures before you go.

  • Have a backup plan in case you arrive and it’s crowded.
  • Bring your own food, water and supplies, including sanitizer and face covering.
  • Public bathrooms may be closed, so choose a place close to home.
  • Avoid pit stops to reduce your impact on smaller communities.
  • Practice social distancing when in parking areas, trailheads and on trails.
  • Take everything you brought back home with you, including your trash and recyclables, like water bottles and wrappers.
  • Choose lower-risk activities. Law enforcement, search and rescue, and hospitals have limited capacity due to COVID-19.

For the most up-to-date information visit the links below:

Waves and smiles can’t replace hugs and handshakes, but there are other ways you can show you care.

  • Teach grandma how to use a video chat app, check-in over the phone, or write a letter.
  • If you’re dropping off groceries to a relative, say hi through the door or window but don’t go inside.
  • Make sure your loved ones wash their hands each time they come home.
  • Regularly clean and disinfect surfaces in your house that are touched a lot, like doorknobs and countertops.

Governor Kate Brown’s plan is to open Oregon’s communities in phases, county by county. Each county will have to meet health and safety guidelines to slow the spread of COVID-19. We all have a part to play in making sure this happens safely, such as wearing a facemask and maintaining a safe distance of six feet from others in reopened spaces during phase 1 and phase 2.

Phase 1

There are three phases of reopening. In Phase 1, counties that qualify can reopen restaurants, bars, gyms, malls and personal services like hair salons and barbershops — with limitations in place. Groups of up to 25 people are allowed to gather with limitations.

To be cleared for Phase 1 of reopening, counties must meet certain standards that include: fewer people getting sick, more people getting tested, shelters provided for those who do get sick as well as hospitals with a supply of safety equipment, such as masks, gloves and gowns. The county must have a contact tracing system. This team of people — called contact tracers — will call those who have tested positive and anyone they may have infected to help provide education, information and support.

Phase 2

After 21 days in Phase 1, counties that meet certain standards may be able to enter Phase 2.

During Phase 2 more businesses and services can reopen that meet guidelines to stay open. This includes: pools, movie theaters, arcades and some offices. In some situations, such as sport venues, personal services and recreation, groups of up to 50 can get together indoors, and up to 100 outdoors. In most other settings, up to 250 people will be allowed to gather as long as they are following physical distancing guidelines.

Phase 3

It is unknown at this time when counties can enter Phase 3. This phase will require reliable treatment or a vaccine, and will allow large gatherings such as concerts, conventions, festivals, or live audience sports.

Find out more about reopening here.

Reopening is going to be a careful, gradual process that involves everyone.

It’s important to remember that COVID-19 is still in our communities. Fortunately, there is health and safety advice that will help us protect ourselves and our communities. To reopen businesses and services, we need to be able to test people who have symptoms and get in touch with anyone who may have been exposed to the virus. That will look different depending on what area of the state you live or work in.

You can continue to help slow the spread of COVID-19:

- Stay six feet away from people who don’t live with you.

- Wash your hands throughout the day.

- Wear a face covering when you leave home.

COVID-19 may have changed the way we get health care. Since May 1, some routine health services like dental check-ups and well-child visits may be available again so you can get the services you need. Here are some tips if you’re thinking about scheduling care:

  1. Call first to see what services are available.
  2. To keep everyone healthy, you might be asked to wait in your car or wear a mask.
  3. Consider talking on the phone or video chat instead of going to the office — this kind of visit is called telehealth and is covered by OHP and many health insurance plans.

If you’re interested in COVID-19 testing, call your health care provider or clinic — they can help figure out if it's needed. If you have trouble breathing or feel very ill, contact your health care provider or 211 if you don’t have one. If it’s an emergency, call 911.

To test for COVID-19, your health care provider might take a sample on a swab through your nose. The results of this test are usually ready in 3-4 days.

If your test is positive, you’ll be asked to self-quarantine and you’ll receive information about how to take care of yourself and keep from spreading the virus to your family and friends.

The Oregon Health Authority has made testing available to a wide group of people most likely to be impacted by COVID-19. This includes people who speak languages other than English, Black, Indigenous and People of Color Communities, people with disabilities, migrants and seasonal farmworkers and close contacts of those who have tested positive for COVID-19.

If you belong to any of these communities, talk to your health care provider about getting tested. Make sure they know you are a member of a community that is prioritized for testing even if you aren’t showing symptoms.

  • DO wear a cloth face covering in public to help protect people around you. If you have COVID-19 but do not have symptoms, you can still infect others around you.
  • DO wear a face covering at home if you have symptoms or are taking care of a person who might be sick.
  • DO make a cloth face covering at home from household items or common materials at low cost.
  • DO make sure your face covering covers both your nose and mouth, fits snugly enough to stay secure but still allows you to breathe.
  • DO wash your cloth face covering every day or after each use, with warm water and soap. If it is single-use, dispose as soon as it is damp.
  • DO continue to maintain six-feet of space from other people and wash your hands frequently
  • DON’T use cloth face coverings on children younger than 2 years of age or anyone who has trouble breathing.
  • DON'T touch your face while wearing a face covering.

These symptoms may appear 2-14 days after exposure.

  • Cough
  • Shortness of breath or difficulty breathing
  • Or at least two of these symptoms:
    • Fever
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • Loss of ability to smell

Not everyone who has COVID-19 shows symptoms. That’s why it’s important that you do these things every time you leave the house: wear a face covering, wash your hands frequently, and keep six feet apart from other people. This helps prevent the virus from spreading to people who are more at risk — like older adults, those who are pregnant, and anyone who has existing health issues.

It might be hard at first to find new ways to greet friends or people you run into at the store, but it will get easier. This is how we help protect each other.

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