Health care by phone/video
Telehealth, sometimes called telemedicine, is a way to talk to your doctor or counselor over video, phone, text, or email.
Doctors and behavioral health providers can use interpreter services so you can access telehealth in the language you speak. All doctors who take the Oregon Health Plan must provide a free interpreter. Most doctors also provide a free American Sign Language (ASL) interpreter.
Call or email your doctor to find out what kind of services are available through telehealth and if you’ll need any special technology to use it.
If you’re looking for COVID-19 treatments, a free telehealth option is now available from 8am–8pm, 7 days a week.
- Available to everyone in Oregon, no insurance required.
- In 17 languages with interpreters present to assist:
- Chinese (Mandarin & Cantonese)
You can start your free visit:
- Online (go to color.com/covid-19-treatment-or to create an account and get started)
- Or call (833) 273-6330 between 8am–8pm PT, 7 days a week.
Once eligibility is determined for treatments, you’ll be placed on hold for the next clinician. (Wait times are between 5-30 minutes.)
- If you’re prescribed antiviral treatment, you can have them delivered to you within 24-48 hours or made available for pickup at your local pharmacy.
- For questions or additional support, you can email email@example.com or call (844) 352-6567 between 6am–8pm PT, 7 days a week.
For people who can’t use the service or who need additional assistance or accessibility accommodations, there is another option. You can find participating federally qualified health centers (FQHCs) on the Test to Treat site. Look for sites that say “HRSA supported health center” or read OHA’s monthly COVID-19 Therapeutics Newsletter, found on OHA’s COVID-19 Treatments page for a list.
Going to the doctor
COVID-19 has changed the way we get health care. If you still feel more comfortable seeing your doctor virtually or over the phone, that is still an option in most places. Dental check-ups and well-child visits are available in person again so you can get the services you need. Here are some tips if you're thinking about scheduling care:
- Call first to see what services are available.
- To keep everyone healthy, you might be asked to wait in your car or wear a mask.
- Consider talking on the phone or video chat instead of going to the office — this kind of visit is called telehealth and is covered by OHP and many health insurance plans.
Don’t wait to get your flu shot
Everyone 6 months and older should get a flu shot — especially during the COVID-19 pandemic. The flu shot is really important for people with health conditions, older adults, pregnant people, health care workers and children.
The flu shot may take up to two weeks to be effective, so getting it earlier in the season will help you stay healthy. But the flu shot is recommended throughout the flu season, which usually lasts until March in Oregon.
Find out where to get a flu shotYou can find a flu shot near you on vaccines.gov. Learn more about the flu shot from the Oregon Health Authority or call 211.